Refund Policy

To ensure fairness for our coaches and all participants, the following refund terms apply to Individual, Small Group, and Clinic training packages.

1. Training Packages (Individual & Small Group)

• Partial Refunds: If a package is canceled before all sessions are used, a refund will be issued for the remaining balance. Completed sessions will be recalculated and charged at the standard single-session rate rather than the discounted package rate.

• Individual Absences (Group): No refunds, credits, or "make-up" sessions are provided for individual players who miss a scheduled group training. The session proceeds for the remaining participants.

• Expiration: All package sessions must be used within 3 months (90 days) of purchase. Sessions not used within this window are strictly non-refundable and cannot be rolled over.

• Player Withdrawal: If a single player permanently leaves a group, no individual refund is issued. The group may "fill the spot" with a new player, or the remaining sessions continue for the smaller group.

2. Clinic Sessions

• Pre-Clinic Cancellations: To receive a full refund for a clinic, you must provide written notice at least 7 days prior to the clinic start date.

• Late Cancellations: Cancellations made within 7 days of the clinic start date are eligible for a 50% credit toward a future clinic or training session. No cash refunds will be issued.

• No-Shows: Failure to attend a clinic without prior notice results in a total forfeiture of the registration fee.

• Clinic Cancellation by Coach: If a clinic is canceled due to low enrollment or facility issues, a full refund will be issued to all registered participants.

3. Weather & Coach Cancellations

• Rescheduling: If a session or clinic is canceled by the coach or due to unsafe weather (lightning/extreme heat), it will be rescheduled.

• Credits: If a reschedule is impossible, a credit for that specific session will be applied to the player's account.

4. Processing

• Request Method: All refund requests must be submitted in writing via email.

• Admin Fee: A $25 administrative fee applies to all processed package or clinic refunds to cover transaction and handling costs.

• Timeline: Approved refunds are processed back to the original payment method within 5-7 business days.